Shipping Policy

Shipping and 3 Days Live Guaranteed.

By placing the order, customer must read understand and agree upon our policies.

We are providing FREE SHIPPING for all aquarium plants. Our 3 days live guaranteed start from the delivered date. Please notify us within 3 days by send us the email with the clear picture of the damaged plants. We'll send you a replacement or a refund back to your credit.

We ship daily!!

All orders placed before 10 AM.PST will be ship at the same day. Order placed after 10 AM will be shipped the next day. We ship Mon-Fri.

Please make sure that your shipping address and the name is corrected. However if anything goes wrong, we will take care of your order as long as you satisfied and happy with your order. With our experience, be confidence that you will receive the most healthy aquatic plants. Feel free to contact us by e-mail anytime and we will get back to you as soon as possible!


We must be notified by e-mail before your order shipped. we may not be able to cancel after your order shipped. 


Customer must not return any packages before authorized.